At 1jl, your privacy is taken seriously. This page explains exactly what personal information we collect, why we collect it, how it is used, and the rights you have as a player based in the Philippines. Reading through this policy helps you stay informed and in control of your data.
Last updated: June 2025 · Applies to all registered players in the Philippines
A clear breakdown of the personal information 1jl gathers, the purpose behind each category, and how long it is retained on our systems.
When you create an account on 1jl, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and residential address within the Philippines. During the identity verification process required under Philippine regulations, we may also request a government-issued ID and a selfie or proof-of-address document to confirm your identity. When you make deposits or withdrawals in Philippine pesos, our payment processing systems record transaction details such as the amount, method, date, and reference number — though full card or e-wallet credentials are handled by our certified payment partners and are never stored on our servers. As you use the platform — whether browsing the game lobby, placing bets, or accessing the casino section — we automatically collect technical data including your IP address, device type, operating system, browser version, and session activity logs. We also collect any communications you send to our support team, including chat transcripts and email correspondence, so that we can resolve queries accurately and maintain a record of assistance provided. Cookies and similar tracking technologies are used to remember your preferences, keep your session active, and help us understand how players navigate the platform so we can improve the experience. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform function.
The primary purpose of collecting your personal data is to operate your 1jl account — processing your registrations, verifying your identity, handling deposits and withdrawals in Philippine pesos, and ensuring you can access the full range of games and betting markets available on the platform. We use your contact details to send you account-related communications such as transaction confirmations, security alerts, and updates to our terms or policies; you may also receive promotional messages if you have opted in to marketing communications, and you can withdraw that consent at any time through your account settings. Your data is used to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements, responsible gaming obligations, and any requests from authorised regulatory bodies. We analyse aggregated and anonymised usage data to understand player behaviour, identify popular features, and make informed decisions about platform improvements — this analysis does not identify you personally. Our fraud prevention and security systems use your account activity, device data, and transaction history to detect unusual patterns that may indicate unauthorised access or suspicious behaviour, helping to protect both you and the integrity of the platform. Where you have contacted our support team, your communication history is used to provide consistent and informed assistance across all future interactions. We do not use your personal data to make fully automated decisions that produce significant legal effects on you without human review.
1jl does not sell your personal information to third parties for their own marketing purposes under any circumstances. We share your data only with trusted service providers who assist us in operating the platform — these include payment processors who handle your Philippine peso transactions, identity verification partners who confirm your documents during KYC checks, cloud infrastructure providers who host our systems securely, and customer support tools that help our team manage your queries efficiently. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to us. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we receive a lawful request or are under a legal obligation to do so — we will only share the minimum information necessary to satisfy such requirements. If 1jl undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process, and you will be notified of any material changes to how your data is handled as a result. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place and the transfer is necessary for the operation of your account or a service you have requested.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — in most cases this means account records and transaction histories are kept for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping requirements. Identity verification documents are retained for the period mandated by applicable regulations and are securely deleted once that retention period has expired. Technical logs such as IP addresses and session data are typically retained for a shorter period and are used primarily for security monitoring and fraud detection purposes. Communications with our support team are kept for a reasonable period to allow us to provide consistent service and to resolve any disputes that may arise after an interaction has concluded. If you request the deletion of your account and there is no legal obligation requiring us to retain your data, we will process your request within a reasonable timeframe and confirm once your personal information has been removed from our active systems. Anonymised and aggregated data derived from your usage may be retained indefinitely for analytical purposes, as it cannot be used to identify you personally. You can request a summary of the data we hold about you at any time by contacting our support team through the details provided on the platform.
As a player based in the Philippines, you have a number of rights in relation to the personal data that 1jl holds about you, in accordance with the Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal information we hold about you and to request corrections if any of that information is inaccurate, incomplete, or out of date — you can update many of your account details directly through your profile settings. You have the right to request the deletion of your personal data where there is no longer a legal basis for us to retain it, subject to our regulatory obligations described in the retention section above. You may object to the processing of your personal data for direct marketing purposes at any time, and we will stop using your data for that purpose promptly upon receiving your request. If you believe that your data has been processed in a way that violates your rights or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data rights requests within the timeframes required by law, and our support team is available to guide you through the process of making a request. To exercise any of these rights, please contact us using the support details available on the platform — we may need to verify your identity before processing your request to ensure your data is protected.
1jl employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption and access controls that limit who within our organisation can view it. Our payment processing infrastructure is handled by certified partners who maintain their own rigorous security standards, ensuring that your Philippine peso transaction details are protected at every stage of the payment process. We conduct regular security assessments and monitoring of our systems to identify and address potential vulnerabilities before they can be exploited, and our team is trained to handle personal data responsibly and in accordance with this policy. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes required by law. While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 1jl account and to enable any additional security features available in your account settings. If you suspect that your account has been compromised or that your personal data has been accessed without your authorisation, please contact our support team immediately so we can take prompt action to protect your account.
1jl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer to players in the Philippines. When material changes are made, the revised policy will be published on this page with an updated effective date, and registered players may be notified through the contact details associated with their account. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or about how your personal data is used, please visit our FAQ page or review the Terms and Conditions for related information. For matters relating to responsible gaming and how your account activity data is used in that context, please see our Responsible Gaming page. All data-related enquiries can be directed to our support team through the contact details available on the platform.
This Privacy Policy should be read alongside the Terms and Conditions and Responsible Gaming pages, which together form the complete framework governing your use of the 1jl platform.
Quick answers to what players in the Philippines most often ask about data handling on the 1jl platform.
Now that you understand how your data is protected, you are all set to create your free account and enjoy sports betting, live casino games, and more — all in Philippine pesos, built for players across the Philippines.